Privacy policy

This Privacy Policy outlines how Altaluna ("we," "our," or "us") collects, uses, and protects personal information from users ("you") of this website ("Site"). This website is owned and operated by Altaluna, based in Barcelona, Spain. By accessing or using this Site, you agree to the terms of this Privacy Policy.

What Information We Collect

We may collect the following types of personal identification information:

  • Name

  • Email address

  • Information submitted through contact forms, emails, or newsletter sign-ups

  • Information related to service inquiries or project collaborations

We only collect personal data voluntarily provided by you. You may choose to visit the Site anonymously; however, some features may require submitting certain information.

How We Use Your Information

Your information may be used to:

  • Respond to inquiries or service requests

  • Provide creative services you have commissioned

  • Send newsletters or email communications (with your consent)

  • Improve and personalize the user experience

  • Comply with legal or regulatory obligations

You may unsubscribe from email communications at any time by following the link provided in the email or by contacting us directly.

Data Protection & GDPR Compliance

Altaluna operates in accordance with the General Data Protection Regulation (GDPR), which governs the collection, use, and storage of personal data within the European Union.

Your personal data will:

  • Be collected and processed lawfully, fairly, and transparently

  • Only be used for specific, legitimate purposes

  • Be kept secure and protected against unauthorized access or disclosure

  • Never be shared with third parties unless required by law or necessary to fulfill a requested service

You have the right to access, correct, or request the deletion of your personal data at any time. To exercise these rights, please contact wearealtaluna@gmail.com.

Cookies

This Site may use cookies to improve functionality and user experience. Cookies are small text files stored on your device.

You may disable cookies in your browser settings. However, this may affect your ability to use certain features of the Site.

Analytics tools (such as Google Analytics) may be used to collect anonymized usage data to help improve the Site.

Third-Party Services

The Site may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies individually.

Data Storage & Transfers

Your data may be stored on third-party platforms or cloud-based tools that comply with GDPR standards. These may include Notion, Google Workspace, and email marketing platforms such as Klaviyo or Flodesk.

We take reasonable measures to ensure your data is stored securely. However, transmission over the internet is not entirely secure, and we cannot guarantee the absolute security of your data.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion of your data

  • Withdraw consent for communications at any time

To exercise any of these rights, please email wearealtaluna@gmail.com.

Changes to This Policy

Altaluna may update this Privacy Policy from time to time. The most recent version will always be available on this page. Your continued use of the Site indicates your acceptance of any updates.

Contact

If you have any questions about this Privacy Policy or your personal data, please contact:

Altaluna
Barcelona, Spain
Email: wearealtaluna@gmail.com